Last-minute technical glitch leaves passengers in confusion, causes travel meltdown at Chandigarh Airport
Sunday morning saw a technical problem in minutes of flight takeoff lead IndiGo flight from Chandigarh to Lucknow last minute cancellation. For several passengers going to significant meetings, events, or family celebrations in the capital of Uttar Pradesh, travel plans were changed. The passengers were left shocked and stranded without prior notice.
The Chandigarh-Lucknow flight was called off after the pilot noticed a critical technical issue in the final safety inspection of the jet before takeoff. The airline immediately cancelled the flight because the issue was significant enough even though they did not publicize the specifics.
Many passengers had already taken seats in the aircraft, others getting messages to their relatives, others setting off for the short journey when the news of the incident started circulating. There was panic afterwards.
The crew’s prompt action allowed everyone on board to be evacuated from the aircraft without any problems or fear. IndiGo airport employees answered questions, explained what had happened, and escorted passengers back to the terminal.
IndiGo provides alternative flights and full refund
The airline made provision for other flights for most stranded travellers. Some of those who did not want the flight were given an instant full refund. IndiGo also booked space for those travelers that needed to travel urgently for early rebooking.
Not everyone, however, was pleased with the delay. There were some passengers with connecting flights or time-sensitive appointments in Lucknow. Others were discouraged with the delay and absence of speedier alternatives.
Even though the incident ruined a series of travel itineraries, had the issue not been detected, things would have proved to be much worse. Safety is always the top priority in aviation, and from this encounter, everyone was reminded of how rapidly situations can get out of hand within an interval of mere minutes.
Flight cancellations are part of life when flying today, but here they might have averted an awful lot worse.
