SBI officer refuses to speak Kannada in Bengaluru bank, sparking controversy. SBI takes swift action, Karnataka CM condemns the incident. Know all details here.

SBI Officer Sparks Outrage Refusing to Speak Kannada in Karnataka

Last viral video from sby surya nagar bank,bgangalor has sparked outrage on social media. In (video), Female SBI officer firmly says not to talk in kannada as there is no need for it while dealing with a customer. The incident caught fire on social media and provoked angry responses from local citizens and officials.

Heated Exchange Over Language in a Public Bank

Video shows SBI officer being tense with a customer in video. Customer repeatedly ask the SBI officer to speak in Kannada (the state language) but she says never will I say that in this — “This is India”. The statement intensified the argument further as customer pointed out Kannada is very important for Karnataka. Tensions that run high between regional language pride and National Identity are evident in the clash.

SBI Responds With Apology and Immediate Action

After the backlash, SBI issued a public mea culpa and reiterated their resolve in treating the customer-interests, as well regional sentiments. The video was confirmed to be genuine by the bank and it has since transferred an officer involved for his actions. SBI also clarified this was not the kind of behaviour they hold their customer service pillars for.

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Karnataka Chief Minister Condemns the Incident

C.M Siddaramaiah, condemns officer for not speaking Kannada to him This SBI officer was transferred for doing “very condemnable” act; the social media said he follows CBs and CAGs. He also warned that it must never happen again to citizens in such a disrespectful manner. This incident has brought to light the necessity of use of regional language in public and government sector services.

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Political Voices Demand Kannada-Only Services in Karnataka Banks

BJP MP Tejasvi Surya stoked the fire by saying that banks functioning in Karnataka should not give services only in Kannada (this lede is only to remind, how they use trains every day).
The demand has led to a wider debate on language policies of that state and how much regional language or national communication.

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This incident not only exposes the sensitive dynamics of language in India but also reminds institutions of the critical role local culture plays in customer relations. The viral video has become a symbol of a larger conversation about respect, identity, and communication in India’s diverse society.