UPI Services to Be Blocked for Inactive Numbers from April 1, 2025

Important UPI Updates: Pivotal Information You Should Know to Avoid Disruption Before April 1
If you use UPI apps like Google Pay, Paytm, or PhonePe for daily transactions, a big change is on the horizon that could hamper your payments. From April 1, 2025, UPI services linked with an inactive mobile number will be deactivated. This decision made by the NPCI is aimed at enhancing the security and efficiency of digital payments. Here are the ins and outs of what you need to know to avoid this issue.
UPI And Inactive Mobile Numbers: What’s Changing?
According to the new regulation, your UPI ID will be deactivated if it has been associated with a mobile number that has been inactive for a long time. A number is said to be inactive for 90 days if it is not used in Voice calls, SMS, or Data. After this, telecom operators will mark the number as inactive and will be willing to assign this number to another customer. With this, the person would unassign his UPI ID, and he would not be in a position to use UPI services.
Why Is This Rule Being Implemented?
The primary intent of this rule is to increase the safety as well as the transparency of the digital payment. Inactive numbers are often recycled by telecom service providers for possible fraud crimes.
The new subscriber using your number could wrongly gain entry into UPI services and commit theft thereafter from your account. By applying this rule, the NPCI intends to minimize these kinds of risks and safeguard users from any fraud in their respective digital engagements.
What Makes A Mobile Number Inactive?
Usually, a telecom operator will declare a mobile number as inactive after 90 days of non-use. This implies that if you do not make any calls, send an SMS, or use data for a specified period, your number shall be considered inactive.
An inactive number would then be returned to circulation for a new user to use. This may cause chaos for UPI services if your number is linked to your account.
Important Dates and Timeline
- April 1, 2025: From this date onward, UPI IDs linked to inactive mobile numbers shall be deactivated.
- Weekly deactivation: After April 1, the banks will deactivate a UPI ID with respect to a number once it is deemed inactive on a weekly basis.
Active Steps for Keeping Your UPI Services Alive
Dealing with this fairly simple rule will ensure your uninterrupted UPI services:
- Keep Your Mobile Number Active: Make sure that the mobile number registered with the bank is kept active and used. UPI ID deactivation could take place if the number is inactive.
- Recharge From Time to Time: Keep your phone number active through periodic recharges to avoid turning the number inactive and disrupting continued UPI servicing.
- Update Banking Records: Make sure the bank has the correct and new mobile number linked with your UPI account. Wrong or inactive numbers will cause deactivation.
Finishing Remarks: Stay Ahead of the Proposed UPI Changes
As digital payments become the norm, it will be very important to have your UPI ID linked to an active mobile number.
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